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Spreadsheet problems leave PQs in meltdown

07 June 2017

AAT has apologised for the technical issues that caused difficulties in completing certain tasks during the Level 3 Advanced Diploma synoptic window. It admitted that it has received a number of incident reports and is now investigating the issues urgently to make sure they are addressed for the subsequent synoptic window.

To ensure all students are treated fairly AAT told PQ magazine: “due consideration will be given for students who experienced technical difficulties before their result is released.”

The AAT explained that over the last few weeks it has been listening closely to feedback from students and training providers regarding its AQ2016 assessment.

This latest episode follows problems with the MDCL exam (see page 25 in the next issue of PQ magazine).

PQ magazine was told of students leaving the Level 3 synoptic tests in tears, with lots of stories of screens freezing and even crashing.

One top tutor said: “In my opinion the test is not fit for purpose and the AAT should be held to account.”

Another said the AAT must have known there were problems because shortly after the Training Providers conference they announced a 15 minutes more in the spreadsheet section.

Spreadsheets were the talk of the recent conference. Many tutors said they were finding the spreadsheet element of the synoptic test at Level 3 just ‘too big to handle’.

While tutors ‘love’ spreadsheets they admitted they were struggling to get their trainees ready for the test. The requirements were also felt to be ‘pedantic’ by some tutors PQ spoke to.

* See the letters page and social media column in the next issue of PQ magazine for more feedback. You can sign up for a free copy at www.pqmagazine.com. Just click on the ‘free mag’ button on the home page. PQ magazine is the only independent magazine out there looking after your interests.

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