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Emotional intelligence is key to success in digital age
12 November 2018
To the casual observer emotions and accountancy seem uneasy bedfellows. But to succeed in an era of increasing digitalization, professional accountants increasingly need a rounded set of skills that go beyond technical knowledge.
ACCA calls these skills ‘the professional quotients’ – a unique model that encapsulates technical excellence, ethics, and a range of personal skills and qualities, one of which is the emotional quotient.
In a new report ‘Emotional quotient in a digital age’, ACCA says a growth mindset, self-knowledge, perspective-taking, empathy and influence all help to develop EQ.
The findings show that EQ can be ‘learned’ – it is not a magic trick, and like most other skills, it can be developed and improved over time.
A unique diagnostic tool has also been launched alongside the report for individuals to self-assess their level of EQ against a credible global benchmark specific to the accountancy profession. The tool provides practical guidance on how to improve effectiveness in this competency.
Check out the report and take the test -
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